QUALITY POLICY
ICTPL, Vadodara is committed to enhance customer satisfaction by
- Following professional laboratory practices in its operations.
- Upgrading technological capabilities.
- Providing reliable test results within agreed timeframe.
- Complying the requirements of applicable International Standards and customer’s specification.
- Ensuring continual improvement by implementation of International Standard ISO/IEC-17025-2017.
- The laboratory personnel familiarize themselves with Quality Management System and implement the same in their work.
- Ensuring quality and consistency by taking care of occupational health and safety of all employees.
QUALITY OBJECTIVES
- To provide adequate resources related to testing and instruments.
- Upgrade competence of team members by Training.
- To execute stringent customer requirement review for every contract.
- To resolve customer complaints within one week.